NeutraPoll is run by a small team, and we read every message. If something isn't working, you have a question, or you need help with your account, we're here for you.
The fastest way to reach us is by email:
We aim to respond within 2 business days.
Deleting your account. You can delete your account and all of your data at any time, directly inside the app: open the menu, go to Privacy & Security, and tap Delete Account. This is immediate and permanent — we don't keep a hidden copy.
Identity verification. NeutraPoll confirms that each account belongs to a real, unique person through a one-time ID check. Your ID photo and selfie are reviewed once by an administrator and then permanently deleted from our servers — we keep only whether your account is verified. See the Privacy Policy for full details.
Reporting a comment or blocking a user. Tap the report icon on any comment to flag it for review, or block a user to hide their content from your feed. Our team reviews every report.
Found a bug, or something that doesn't look right? Email us at support@neutrapoll.com with a short description and, if you can, a screenshot — it helps us fix things faster.